Questions, answered plainly

Yes. Muon Insight is in public beta (version 0.26.0). Download it from GitHub. Features and settings may still change between releases.

It's free during the public beta. Paid plans for solo technicians and for organizations are planned, but prices and plan details haven't been decided yet.

There's no need for one right now: the current release is free to use.

The source code is on GitHub. The license terms are still being finalized. [TODO: choose and publish a license]

No. Muon Insight doesn't send data to Muonix Labs. It connects only to the computers and services you point it at, such as remote computers over WinRM, your own content repository, or your ServiceNow instance. Reports stay where you save them. The one exception to "only what you point it at" is the Chrome log collection module, which, when you run it, opens Google test pages in Chrome to capture network logs.

A portable, extensible Windows desktop application for diagnosing and fixing problems on Windows 10 and 11 computers, either the one it runs on or remote computers over WinRM. It runs checks, explains results in plain language, suggests fixes, and produces shareable reports.

55 modules in 7 categories: Windows, System, Identity & Security, Networking, Endpoint Management, Software, Printing. They include 27 diagnostics, 15 repair actions, 8 log collectors, 4 analyzers and 1 integration. Examples: BitLocker, certificates, hybrid Entra ID join, Windows Update, DISM and SFC, disk and battery health, DNS, wireless, printers, Microsoft 365 Apps and more. Browse the catalog.

A pack runs a curated set of modules in one go. Muon Insight includes 11, covering things like general system health, network troubleshooting, printers, Group Policy and system image health. Technicians can build their own.

No. Muon Insight is a technician's diagnostic and repair toolkit. It explains why a computer has a problem and helps you fix it. It doesn't replace your monitoring, patching or remote management tools.

No. Findings come from the modules themselves and a rules engine that interprets their results.

JSON, CSV, branded HTML, and ZIP support bundles. Redaction is configurable.

64-bit Windows 10 (version 1809 or later) or Windows 11, with .NET Framework 4.8 and Windows PowerShell 5.1, which recent Windows versions already include. It runs as administrator and asks for elevation when it starts. See the full system requirements.

Yes. 49 of the 55 modules also run against remote computers over WinRM, using your own signed-in Windows identity. A Connection Tests page reports DNS, TCP, WS-Management and authorization results separately when a connection fails.

No. Muon Insight never changes TrustedHosts, firewall rules, WinRM listeners or credentials.

Files staged on the remote computer for a run are removed after each run.

No. Diagnostics are read-only. Actions that change anything ask for explicit confirmation first, and tasks can be cancelled. Every module runs in its own process, isolated from the app.

With one setup file, MuonInsightSetup.exe, which installs, upgrades and removes the app in interactive or silent (/silent) mode. It works with SCCM / Configuration Manager, Intune and Nerdio, and a PowerShell wrapper covers other tools. It installs to %ProgramFiles%\Muonix Labs\Muon Insight. More for IT admins.

A central content repository publishes modules and configuration through development, pilot and production channels, with immutable snapshots and one-click rollback. A Group Policy ADMX template sets which repository and channel each computer uses. Snapshots can be signed, and computers accept content only from a pinned publisher certificate.

Yes. The Administration page appears only for members of approved Active Directory groups or approved users, and administrators can lock settings.

Yes. It can pull device context from the ServiceNow CMDB along with related incidents, requests and changes. Credentials are stored in Windows Credential Manager, never in configuration files.

Yes. Modules are folders with a manifest, written in PowerShell or Python with the module SDK, so your team can add checks without changing the app. More for developers.

Muonix Labs, a small, independent software maker in Michigan building tools for IT teams. Muon Insight is its first product.

No. Muonix Labs makes software for IT teams and isn't affiliated with any business that uses muon imaging in geology, mining or industry. The name is a nod to the physics. About the name.

For bugs, questions and ideas, open an issue on GitHub. There's no support email yet.